Monitoring: Curriculum

Why It Matters

Ongoing support can help mitigate many common issues and challenges that arise in the context of youth mentoring. Routinely checking in with participants allows you to:

  • Monitor the quality of the mentoring relationship to ensure the mentee benefits from the experience
  • Assess the mentee’s safety
  • Provide support for the mentor
  • Engage the parents/guardians
  • Manage your organization’s liability
  • Help participants meet program expectations regarding the frequency of interactions and the duration of the relationship
effective checkin

How to Check In Effectively

  • Use telephone or in-person communication to check in with mentees, mentors, and families every month
  • Ask open-ended questions
  • Use positive communication, affirm the contributions of all parties, and use a conflict-resolution approach when necessary
  • Document your match support
  • Provide ongoing training and support related to participants’ needs and interests
  • Train your staff members on cultural competency and supportive communication skills to help them navigate across cultures and contexts that may arise in mentoring relationships

Questions to Ask

  • How is your match going?
  • How and how often did you communicate with your mentee last month?
  • What kinds of activities do you do together?
  • How do you decide what activities to do together?
  • How’s your mentee doing?
  • What are you doing to build your relationship with your mentee? How’s it going?
  • Have you noticed any changes in your mentee since we last spoke?
  • What, if any, interactions have you had with your mentee’s family? How did they go?
  • How can I be of support?

These are some sample questions staff members can use when talking with mentors. These kinds of questions can be adapted for conversations with mentees and families.

Next Steps

next steps