Careers

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR has developed and supports a national network of local affiliates that provide regional, state and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public and nonprofit sectors to ensure that all youth have the support they need through mentoring relationships to succeed at home, school and, ultimately, work.

MENTOR is committed to fostering an environment of diversity and inclusion for all.  We embrace our differences and celebrate our common humanity in advancing the need and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience; we strongly encourage candidates from underrepresented communities to apply.

openings at mentor

Program Associate

Position

MENTOR seeks a persistent, tech savvy individual who is comfortable communicating with a wide range of stakeholders to join its team as a Program Associate, based in Boston, MA. Reporting to the Program Manager, the Program Associate will be responsible for helping to promote and optimize MENTOR’s proprietary Mentoring Connector—the only national database that matches volunteer mentors with local quality mentoring programs. He/she will work collaboratively with MENTOR’s network of Affiliates and key national partners–such as Nike & Million Women Mentors–to promote the Mentoring Connector, train end users, and implement system enhancements as needed.

Responsibilities

Mentoring Connector Monitoring & Support

  • Recruit additional youth mentoring programs to join the Mentoring Connector, particularly from high-need regions
  • Assist MENTOR’s network of Affiliates in managing their accounts
  • Create resources, toolkits, and information to support the promotion of the Mentoring Connector
  • Conduct needs assessments and offer targeted support to various levels of end users
  • Regularly audit unresponsive programs; track follow up attempts, and collaborate with Affiliates to resolve conflicts
  • Organize monthly check-in meetings for the internal Mentoring Connector team to discuss shared projects and ensure projects move forward by assigning action steps
  • Play a key role in brainstorming, developing, and rolling out special projects and initiatives
  • Provide additional administrative and programmatic support as needed

Mentoring Connector Enhancement

  • Convene regular focus groups with users to identify system improvements
  • Collaborate with internal Mentoring Connector team and external developers to design and implement system enhancements
  • Create and update training materials to help users easily navigate the system

Qualifications

  • 1-2 years’ professional experience; experience in customer service or the youth development field a plus
  • Excellent written and verbal communication skills, meticulous attention to detail
  • Passion for supporting disadvantaged youth and youth programming, preferably in the field of mentoring
  • Ability to collaborate with a diverse set of stakeholders, including external partners, vendors and contractors
  • Experience in project management, preferably with complex systems involving many stakeholders
  • Fluency in Microsoft Excel, Word and PowerPoint required
  • Bachelor’s or Associate’s degree preferred

Compensation & Benefits

This is an outstanding opportunity to contribute to a highly effective nonprofit’s programmatic team. Salary will be commensurate with experience. Full benefits include health, dental, 403B, generous vacation, STD/LTD/Life Insurance, and paid professional development.

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key asset.

How to apply

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. APPLY NOW  

Business Operations Associate

Position

MENTOR is currently seeking a proactive individual with a high attention to detail to serve as its Business Operations Associate, based in Boston, MA. Reporting to the Business Manager, the Business Operations Associate will be responsible for the day-to-day support of key operational functions, including Finance & Office Administration. The Associate will also analyze various office processes to identify & implement process improvements to increase functional efficiencies. This is an exciting opportunity for an individual to deepen his or her experience in finance, management, and business operations as he/she will work collaboratively across the organization to drive productivity and, ultimately, maximize MENTOR’s impact.

Responsibilities

Office Administration

  • Coordinate office support services including purchasing and facilities management
  • Ensure that office supplies are stocked and organized at all times; ordering materials when necessary
  • Ensure that timesheets and expense reports are submitted in time for month-end close
  • Run staffing utilization reports through ClickTime software and report findings to leadership
  • Support onboarding of new staff
  • Support preparation for quarterly Board meetings
  • Lead or participate in a variety of special projects and special events identified on an ongoing basis

Finance

  • Prepare invoices for payment
  • Review expense reports, ensure proper backup
  • Reconcile corporate credit card statement(s)
  • Handle cash management, including bank deposits and check processing
  • Create and track invoices for event registrations, including the National Mentoring Summit
  • Manage annual state registration process
  • Manage contracts & MOUs for affiliates and external vendors
  • Continuously seek to improve processes and standards for internal quality control

Human Resources

  • Assist with benefits administration, including 403b, health and dental plan enrollments
  • Provide support for special projects as needed

Qualifications

  • Demonstrated success and 1-2 years’ experience in office administration or financial operations; experience working with a nonprofit is a plus
  • Passion for supporting disadvantaged youth and youth programming, preferably in the field of mentoring
  • High attention to detail and ability to follow detailed guidelines and processes
  • Superb organizational skills
  • Comfortable with Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • QuickBooks, Office 365 and/or Salesforce experience a plus
  • Success in managing a variety of key initiatives concurrently
  • Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives
  • Bachelor’s or Associate’s degree preferred

Compensation & Benefits

This is an outstanding opportunity to contribute to a highly effective nonprofit’s Operations team. Salary will be commensurate with experience. Full benefits include health, dental, 403B, generous vacation, STD/LTD/Life Insurance, and paid professional development. MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply.

How to apply

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. APPLY NOW  

There are no MENTOR job openings at this time. Please check back soon!

affiliate position openings

Training Director, MENTOR Colorado

MENTOR Colorado

MENTOR Colorado was founded in April 2014 by the passion and vision of a number of grassroots organizations implementing formalized mentoring programs. These organizations established the partnership to improve their ability to strengthen communities through mentoring. To amplify the impact of mentoring, MENTOR Colorado supports the growth and development of over 65 organizations throughout the state resulting in greater collaboration, more high-quality mentoring programs, better use of resources, and most importantly, more young people matched in quality mentoring relationships.

Position

The Training Director will lead capacity building initiatives for a community of youth development and mentoring staff throughout the state. With an emphasis on quality programming the Training Director will work in collaboration with committees, mentoring agencies and content experts to development and implement capacity building plans, workshops, webinars, an annual conference, the quality mentoring system and one-to-one technical assistance support to individual mentoring programs. The Program Director will also support the AmeriCorps Program Manager with building the capacity of AmeriCorps Members in the Colorado Mentor Corps program.

Responsibilities

Capacity Building Initiatives – (Approximately 20% Time) Facilitate program quality throughout the state by working in collaboration with mentoring agencies, committees and content experts to:

  • Conduct a needs assessment and use the Quality Mentoring System to inform the annual plans, budget and objectives for capacity building initiatives
  • Set quarterly and annual metrics for capacity building initiatives
  • Identify innovations in capacity building to support all mentoring agencies throughout the state include rural and remote locations throughout Colorado
  • Identify, engage and support committees and content experts in capacity building initiatives
  • Facilitate a Colorado Mentoring Summit committee providing leadership support in the development and implementation of an annual conference
  • Work in collaboration with the AmeriCorps Program Manager to support the development and implementation of an orientation and ongoing capacity building activities for AmeriCorps
  • Participate in MENTOR: The National Mentoring Partnership meetings and events pertaining to capacity building, the National Resource Center and the Quality Mentoring System.
  • Identify community partnerships and content experts to amplify the reach and impact of capacity building initiatives
  • Develop and implement a continuous improvement plan that will evaluate and improve the relevancy, effectiveness and impact of capacity building initiatives

Individualized Technical Assistance – (Approximately 60% Time) The Training Director will engage mentoring programs, provide individualized support, coordinate content expert involvement and evaluate the impact of providing expert level assistance to mentoring agencies in a variety of programmatic and organizational areas. This role will involve the:

  • Engagement of mentoring programs in the application for technical assistance support through the National Mentoring Resource Center
  • Assessment of mentoring agency needs to create technical assistance objectives
  • Facilitation of technical assistance or the identification of content experts to facilitate technical assistance for mentoring programs
  • Management of the technical assistance platform to ensure Mentor Colorado is accurately complying and documenting technical assistance requests
  • Evaluation of the technical assistance requests ensuring a positive result and meaningful impact was provided to mentoring programs
  • Identifying and disseminating best practices in capacity building support to Mentor Colorado content experts

Quality Mentoring System – (Approximately 20% Time) Support the implementation and continuous improvement of a comprehensive system that assesses, improves and recognizes quality programming in mentoring. This will involve the:

  • Development and implementation of annual plans, targets and budgets associated with the Quality Mentoring System
  • Support the development of a guide and communication materials for the Quality Mentoring System
  • Selection of mentoring agencies for the Quality Mentoring System
  • Orientations for mentoring programs on the process for the Quality Mentoring System
  • Implementation and support of a: o Agency self-assessment o Review and verification process o Development of an innovation and improvement plan o Support in improving agencies alignment with evidence-informed practices
  • Development and implementation of an event that will recognize and celebrate organizations participating in the Quality Mentoring System

Skills Required

  • Exceptional understanding of mentoring, training, workshop facilitation, adult education, capacity building initiatives and not-for-profit organizations
  • Strong interpersonal, motivational, presentation, networking and communication skills (oral and written)
  • Proven understanding of mentor program design and implementation
  • Intermediate computer skills, using Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook), internet and databases
  • Advanced ability to plan, implement and evaluate initiatives and activities within deadline/resource parameters
  • Concrete problem solving and decision-making skills
  • Demonstrated knowledge/understanding of diversity
  • Strong organizational abilities and ability to adapt to change
  • Excellent written and oral communication skills
  • Ability to work collaboratively with internal and external staff
  • Ability to prioritize and multi-task at an intermediate level with strong attention to detail
  • Pro-active and self-motivated

Education and Experience

  • Completed bachelor’s degree
  • Completed graduate degree or comparable experience
  • At least 5 years experience in mentoring, coaching, training, adult education and/or other related capacity building initiatives
  • Experience working in a non-profit organization
  • Experience working with diverse groups of people
  • Experience with program planning, implementation, monitoring and evaluation

Other requirements

  • Criminal reference check required
  • Independent transportation and ability to travel around Colorado
  • Strong desire to make a difference

How to apply

Please send a resume to Executive Director Brad Strong by November 24th at brad.strong@comentoring.org Apply Now MENTOR Colorado is a project of the Colorado Nonprofit Development Center (CNDC) and all employees are CNDC employees. CNDC is dedicated to equal employment opportunities in any term, condition, or privilege of employment. CNDC prohibits unlawful discrimination against applicants or employees based on race, color, national origin, ancestry, creed, religion, sex, age 40 and over, disability, genetic information, veteran status, sexual orientation, marital status, gender expression or any other characteristic protected by state or local law. This policy applies to all employees.