Careers

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR has developed and supports a national network of local Affiliates that provide regional, state and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public and nonprofit sectors to ensure that all youth have the support they need through mentoring relationships to succeed at home, school and, ultimately, work.

MENTOR is committed to fostering an environment of diversity and inclusion for all.  We embrace our differences and celebrate our common humanity in advancing the need and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience; we strongly encourage candidates from underrepresented communities to apply.

openings at mentor

Product Design Manager

About:

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR has developed and supports a national network of local Affiliates that provide regional, state and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public and nonprofit sectors to ensure that all youth have the support they need through mentoring relationships to succeed at home, school and, ultimately, work.

 

Commitment to Diversity:

MENTOR is committed to fostering an environment of diversity and inclusion for all.  We embrace our differences and celebrate our common humanity in advancing awareness of the need for and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience, we strongly encourage candidates from underrepresented communities to apply.

Position Summary:

MENTOR seeks a strategic, hands-on professional to serve as its Product Design Manager in Boston, MA.  Reporting to the Director of Training Development & Product Design, the Product Design Manager will support innovative approaches to youth mentoring such as critical mentoring, school-based mentoring, and mentoring special populations, by synthesizing research and best practices into functional products such as implementation guides, toolkits, webinars, and online trainings. The Manager will ensure consistency in product development processes across the organization by developing and maintaining process documents and protocols for conducting product needs assessments while gathering feedback from stakeholders and subject matter experts to enhance the development of products. The ideal candidate will be a strong critical thinker with extensive writing and research experience; and have a proven track record of working collaboratively with large and diverse sets of stakeholders to meet a common goal.

Principal Responsibilities:

  • Develop and write products for the youth mentoring field including implementation guides, toolkits, and how-to guides
  • Collaborate on research summaries and publications such as supplements to the Elements of Effective Practice for Mentoring
  • Support the development of an online learning management system for use in training design and capacity building for MENTOR’s Affiliate Network
  • Create and manage a master calendar for product development, including work plan and guidance
  • Build and continually update processes, templates and best practices for online learning design
  • Develop and maintaining process documents and protocols for feedback and needs assessments as they relate to online learning design
  • Identify and manage contract and other resources to support instructional design and online product development as needed
  • Provide training and support in online learning design
  • Work across functional teams to share new processes and efficiencies

Qualifications:

  • 4+ years’ experience in adult training and development preferably in a nonprofit youth development or mentoring organization
  • Advanced knowledge of innovative training approaches and ability to execute new ideas and pilots of training curricula
  • Strong writing and information synthesis and management skills, with the ability to organize subject matter content into new products
  • Experience developing content for online learning environments and working within Learning Management Systems preferred
  • Involvement in rolling out Learning Management Systems a plus
  • Ability to manage multiple high-priority projects
  • Exceptional interpersonal and leadership skills; ability to motivate and inspire teams to produce quality work within tight timeframes
  • Desire to work collaboratively across organizational functions and with program and administrative staff to ensure outcomes
  • Background and/or knowledge of mentoring, youth development, or K12 education a plus
  • Bachelor’s degree or equivalent experience required

Compensation and Benefits:

This is an outstanding opportunity to contribute to a highly effective nonprofit’s Program team.  Salary will be commensurate with experience.  Full benefits include health, dental, 403B, generous vacation, STD/LTD/Life Insurance, and paid professional development.

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key asset.

How to Apply:

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply.

APPLY NOW

Program Associate

About:

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR has developed and supports a national network of local affiliates that provide regional, state and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public and nonprofit sectors to ensure that all youth have the support they need through mentoring relationships to succeed at home, school and, ultimately, work.

 

Commitment to Diversity:

MENTOR is committed to fostering an environment of diversity and inclusion for all.  We embrace our differences and celebrate our common humanity in advancing awareness of the need for and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience, we strongly encourage candidates from underrepresented communities to apply.

Position Summary:

MENTOR is seeking a proactive, collaborative and detail-oriented Program Associate to join our growing national team in Boston, MA.  Reporting to the Director of Program and Training Delivery, the Program Associate will help facilitate and support the National Mentoring Resource Center (NMRC), the Collaborative Mentoring Webinar Series (CMWS), and the National Mentoring Summit; while providing general administrative support to MENTOR’s program team to ensure the quality and accuracy of our work. The ideal candidate will be self-motivated, comfortable engaging with a wide variety of stakeholders, and passionate about youth development and mentoring. They will have strong writing, communication, and organizational skills, and demonstrate the ability to plan, adapt, and juggle multiple priorities when needed.

Principal Responsibilities:

National Mentoring Resource Center (NMRC)

  • Enter data from Technical Assistance (TA) requests into the NMRC portal system
  • Provide timely responses to troubleshooting/customer service requests from programs and TA Providers
  • Create and analyze reports (monthly, semi-annually and as needed) to monitor the completion of key documentation, the quality of delivered services, and the spenddown of TA hours
  • Manage and update NMRC materials and direct MENTOR staff and TA Providers to these materials as needed
  • Complete outreach to mentoring organizations to coordinate/produce content for the NMRC Blog
  • Provide logistical support for NMRC trainings, webinars, online modules, and meetings, including developing communications, managing outreach, and compiling materials and slides
  • Coordinate the Office of Juvenile Justice & Delinquency Prevention (OJJDP) New Grantee Orientation, which provides an overview of grants management, performance assessment and resources for OJJDP grantees

Collaborative Mentoring Webinar Series (CMWS)

  • Coordinate the planning and delivery of the CMWS for a national audience of mentoring practitioners, researchers, mentors and others
  • Manage the planning process, selection of topics, and development of content in partnership with a planning committee
  • Develop and deliver communications and outreach to promote webinars, and complete webinar follow-up

National Mentoring Summit

  • In partnership with the Chief Program Officer, coordinate the selection of 80+ National Mentoring Summit workshops
  • Collaborate with events consultants to manage event communications, logistics and supplies to prepare for the 3 day event

General Administrative Support

  • Respond to general inquiries about MENTOR’s services and provide information about relevant opportunities to engage in and support MENTOR’s work
  • Provide other general administrative and programmatic support as needed

Qualifications:

  • 1-2 years’ professional experience; experience in customer service or the youth development field a plus
  • Excellent written and verbal communication skills, meticulous attention to details
  • Demonstrated strong customer service skills
  • Ability to collaborate with a diverse set of stakeholders, including external partners, vendors and contractors
  • Experience in project management, preferably with complex systems involving many stakeholders a plus
  • Experience working with Salesforce a plus
  • Fluency in Microsoft Excel, Word and PowerPoint required
  • Passion for supporting youth, preferably in the field of mentoring
  • Bachelor’s or Associate’s degree preferred

Compensation and Benefits:

This is an outstanding opportunity to contribute to a highly effective nonprofit’s Program team.  Salary will be commensurate with experience.  Full benefits include health, dental, 403B, generous vacation, STD/LTD/Life Insurance, and paid professional development.

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key asset.

How to Apply:

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply.

APPLY NOW

affiliate position openings

Program Partner Specialist, MENTOR Central Ohio

MENTOR Central Ohio

MENTOR Central Ohio is an Affiliate of MENTOR, a unifying champion for expanding quality youth mentoring across the U.S., and a division of Big Brothers Big Sisters of Central Ohio. We provide quality benchmarks, resources, training and technical assistance to agencies and their staff so they may increase and improve their program’s capacity, sustainability, safety and impact on youth.

Currently we are looking for a Program Partner Specialist who will be primarily responsible for consulting with prospective mentoring program clients to assess their current needs, then to offer development solutions and services to meet those needs and enable those agencies to improve their capacity and sustainability over time. This position also carries out the contracting process and scheduling of service delivery. In addition, this position provides coordination of Mentor Central Ohio’s training courses, including contracted and grant funded sessions, approximately 200 per year. There are no direct reports for this position.

If you have experience in program relationship management and meet the following requirements, please send resume to apeacock@bbbscentralohio.org.

Requirements

  • Must have 3 – 5 years experience in the non-profit sector creating and managing sustainable programs, assessing needs and/ or consulting with organizations to improve results
  • Bachelor’s degree preferred (business development or public administration)
  • Knowledge of youth mentoring and it’s benefits a plus
  • Must be willing to work 40 hours / week or more as needed including daytime, evening and weekends
  • Must be willing and comfortable working with diverse populations and in diverse areas of the city / state
  • Must have road-worthy transportation, valid driver’s license and insurance to meet job responsibilities
  • Must be willing to periodically travel throughout the state of Ohio (which could occasionally result in an overnight stay) to fulfill out-of-town contract services
  • Must have intermediate skills in Microsoft Office, Excel, Powerpoint, Word, Outlook / email
    Experience with a Customer Relations Management tracking system like Salesforce and GoToMeeting / virtual meeting tools a plus