Careers

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR has developed and supports Affiliates at the national level that provide regional, state and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public and nonprofit sectors to ensure that all youth have the support they need through mentoring relationships to succeed at home, school and, ultimately, work.

MENTOR is committed to fostering an environment of diversity and inclusion for all.  We embrace our differences and celebrate our common humanity in advancing the need and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience; we strongly encourage candidates from underrepresented communities to apply.

openings at mentor

Digital Marketing & Design Associate 🎨

About:

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice, developing and delivering resources to mentoring programs nationwide, and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR developed and continuously supports 24 local Affiliates that provide regional, state, and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public, and nonprofit sectors to ensure that, through mentoring relationships, all youth have the support they need to succeed at home, school, and ultimately, work.

Commitment to Diversity:

MENTOR is committed to fostering an environment of diversity and inclusion for all.  We embrace our differences and celebrate our common humanity in advancing awareness of the need for and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience, we strongly encourage candidates from underrepresented communities to apply.

About the Position:

Reporting to the Director of Digital Marketing, the Digital Marketing & Design Associate is responsible for contributing to MENTOR’s overall marketing, communications, and grassroots advocacy strategies and implementing digital tactics to achieve organizational goals.  The Digital Marketing & Design Associate will work to optimize MENTOR’s website presence and digital experience to improve communication with its audiences. Qualified candidates will have experience in designing and creating website and digital content. We’re looking for an enthusiastic social change-maker to use innovative thinking, technical, and design skills to advance the public dialogue about youth mentoring.  This position is based in MENTOR’s national headquarters in Boston, MA.

Responsibilities:

Website & Brand Management

  • Manage MENTOR’s website with a solid understanding of responsive design
    • Create new webpages and digital content using WordPress
    • Maintain and consistently update content including graphics, videos, blog posts, press releases, etc.
    • Manage website maintenance and domain registration with external vendors
  • Implement strategies to monitor and increase website traffic
  • Serve as the expert on MENTOR’s Branding and Style Guides
    • Assist in ensuring that these guides are followed in all design-related projects, for MENTOR and our Affiliates

Graphic Design

  • Design engaging visuals for email, website, and social media, including but not limited to: infographics, overlays for photos and videos, header and profile image sets, etc.
  • Manage design deliverables such as National Mentoring Summit related design collateral, MENTOR research guides and toolkits, along with occasional document design and layouts
  • Collaborate with design vendors; monitoring projects and timelines to ensure successful execution and timely delivery

Email Marketing

  • Design, test, and send emails optimized for both desktop and mobile viewing
  • Manage and update email databases and distribution lists
  • Explore and lead MENTOR’s implementation of new email-related tools such as automation, testing, drip campaigns, etc.

Qualifications:

  • 2+ years of experience in graphic design and website management
  • Strong web management skills: Experience with WordPress, and HTML/CSS knowledge
  • Advanced proficiency with Adobe Creative Suite
  • Experience with email marketing software such as Campaign Monitor, Constant Contact, Mailchimp, etc.
  • Ability to prioritize multiple tasks and meet deadlines while being detail-oriented and committed to quality
  • Ability to design on-brand materials that will be used across all functions of the organization
  • Experience coordinating multiple stakeholders—including vendors—to ensure deliverables and deadlines are being met
  • Project management experience a plus
  • Passionate about MENTOR’s work and able to promote and communicate our mission and values to external and internal stakeholders
  • Bachelor’s or Associate’s degree preferred

Compensation and Benefits:

This is an outstanding opportunity to contribute to a highly effective nonprofit’s marketing and communications team.  Salary will be commensurate with experience.  Full benefits include health, dental, 403b, generous vacation, STD/LTD/Life Insurance, pretax transit/parking, and paid professional development.

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key asset.

How to Apply:

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply.

APPLY NOW

Information Technology Project Manager 💻

About:

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR has developed and supports a national network of local Affiliates that provide regional, state and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public and nonprofit sectors to ensure that all youth have the support they need through mentoring relationships to succeed at home, school and, ultimately, work.

Commitment to Diversity:

MENTOR is committed to fostering an environment of diversity and inclusion for all.  We embrace our differences and celebrate our common humanity in advancing awareness of the need for and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience, we strongly encourage candidates from underrepresented communities to apply.

About the Position:

MENTOR seeks a collaborative, systems thinking Information Technology Project Manager to join its team in Boston, MA. Reporting to the Chief Financial & Administrative Officer, the manager will fuel MENTOR’s impact and ensure the organization achieves its plans for growth in alignment with its mission, vision and values by leading ongoing and future IT projects that support MENTOR’s technology road map. The Information Technology Project Manager will be responsible for managing the deployment, and continued administration, of technology solutions aimed at improving organizational and programmatic efficiencies. Initial projects include the adoption and rollout of a new Project Management tool, an Online Community of Practice for its Affiliates and Partners, a Learning Management System and CRM. In addition, the Information Technology Project Manager will manage and collaborate with MENTOR’s outsourced IT vendor to proactively prevent and efficiently troubleshoot hardware and technical infrastructure issues. The successful candidate will be comfortable working both independently and collaboratively within a small, close-knit team, and thrive in a fast-paced, deadline driven environment.

Principal Responsibilities:

Project Management

  • Strategize, prioritize and execute on projects to achieve MENTOR’s short term and long term technology goals
  • Lead internal Technology committee to assess and make recommendations for organization-wide technology improvements
  • Provide direction and technical expertise in design and understand and support development and systems integration
  • Make decisions and solve technical problems to provide an efficient environment for project implementation
  • Support staff in following correct procedures, policies, and documentation requirements across projects
  • Manage change and effectively communicate necessary information across the organization
  • Delegate and allocate internal responsibilities to efficiently manage projects end to end; identifying and selecting external vendors when appropriate

Process Management

  • Support departments in mapping operational processes and identifying solutions to more efficiently support these processes
  • Integrate internal project management software by training new users, troubleshooting issues, and documenting best practices
  • Help various departments leverage technology to better track strategic activities
  • Oversee MENTOR’s file storage in Dropbox, ensuring efficient data management and structure

Operations

  • Act as lead administrator for MENTOR’s technology and information systems, by overseeing system administration, providing ongoing training and user support, and performing systems upgrades
  • Manage MENTOR’s outsourced IT support to proactively prevent and efficiently troubleshoot technical issues
  • Ensure that MENTOR’s data is protected by proactively monitoring security protocols and procedures

Qualifications:

  • 4+ years of professional experience in a technical project management role; non-profit experience a plus
  • Demonstrated project management experience, with undergraduate degree in a related field, such as Computer Science or Information Systems, OR equivalent experience
  • Proven track record of leading and/or facilitating technology implementations
  • Ability to assess and identify technologies for potential solutions
  • Experience successfully deploying technology solutions
  • Salesforce administration experience a plus
  • Ability to work collaboratively across department and translate program requirements to data needs
  • Demonstrated history of superior communication skills, verbal and written, with diverse personalities and technical competency
  • Commitment to accomplishing goals within the defined timelines and meet project schedule deadlines
  • Passion for youth mentoring

Compensation and Benefits:

Salary will be commensurate with experience.  Full benefits include health, dental, 403B, pre-tax transit, generous vacation, STD/LTD/Life Insurance, and paid professional development.

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key asset.

How to Apply:

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply.

APPLY NOW

AFFILIATE POSITION OPENINGS

Mentoring Outreach Coordinator (United Way of Palm Beach County)

About:

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR works with a national network of twenty-four affiliates, the federal government, national foundations, researchers, the private sector, and the media to enhance the quality and quantity of mentoring relationships for young people nationwide to provide pathways to successful adulthood.

United Way of Palm Beach County is MENTOR’s Florida Affiliate.  The main purpose of this position is to assist with the activities of the Mentoring Initiative committed to the advancement of quality mentoring programs within Palm Beach County and south Florida area for youth.

Responsibilities:

  • Develop the appropriate networks of stakeholders within the community in order to develop relationships necessary to collaboratively identify and develop recruitment strategies to overcome barriers to effective mentor recruitment within targeted geographic regions and among demographically diverse populations
  • Establish and maintain databases and appropriate documentation to help inform the development of appropriate strategies and program implementation
  • Work closely with Senior Director of Mentoring Initiative to ensure grant compliance for all subgrantee contracts and collect/compile all required reporting data on a quarterly basis
  • Develop written documents as needed as it relates to marketing, recruitment, grants, and/or other related areas as well as social media materials. Work closely with UWPBC Marketing to coordinate an ongoing community-wide public relations and mentor recruitment campaign and develop tools and resources for effective recruitment of targeted populations of mentors in identified communities, designed for partnership program use
  • Identify informal mentoring programs within targeted geographic regions, and develop a networking forum to share best practices
  • Work closely with Senior Director of Mentoring Initiative and Training Coordinator to identify training needs of the mentoring network and/or programs looking to gain entrance into the network
  • Provide technical assistance and training for mentor program professional staff, to share best practices and lessons learned
  • Identify Technical Assistance Providers that could help with targeted technical assistance at a local and state wide level
  • Act as liaison among child and family service agencies to coordinate and assess mentors/mentees related needs and facilitate cross-agency referrals
  • Respond promptly to community inquiries on mentoring programs and support families in identifying mentoring opportunities for their young person(s).
  • Respond promptly to volunteer inquiries and refer volunteers to appropriate mentoring agencies within the Mentor Center network
  • Work closely with the Palm Beach County Youth Services Division to host My Brother’s Keeper recruitment events for mentors and mentoring programs
  • Volunteer Opportunities – working in conjunction with United Way’s volunteer department on opportunities for mentor/mentee participation
  • Assist with the United Way of Palm Beach County’s disaster response efforts
  • Performs other duties and assumes other responsibilities as assigned

Standards:

  • Ability to provide superior customer service to agencies, volunteers, staff and community members
  • Ability to prioritize and manage multiple tasks simultaneously, implementing and completing projects within stated timelines
  • Demonstrate initiative in following through independently with projects and tasks
  • Demonstrate support of organizational objectives/initiatives, assisting as needed
  • Demonstrate creative problem solving
  • Demonstrate commitment to personal and organizational development

Core Competencies:

  • Client Focus
  • Information Gathering and Processing
  • Initiative
  • Organizational Awareness
  • Results Management

Education & Experience:

  • Bachelor’s degree in Human Services, Social Science or closely related field
  • A minimum of three years experience in program development, project management (preferred)
  • Experience working with volunteers
  • Experience with Microsoft Office, data collection/analysis, and social media (preferred)

Physical Requirements:

  • Some off-site travel visiting agencies and meetings throughout the community
  • Reliable transportation
  • Ability to perform the above responsibilities

How to Apply:

Interested applications should email their cover letter and resume to:  hr@unitedwaypbc.org  by May 21 and reference code 1UW5A2019.