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MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR has developed and supports Affiliates at the national level that provide regional, state and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public and nonprofit sectors to ensure that all youth have the support they need through mentoring relationships to succeed at home, school and, ultimately, work.

MENTOR is committed to fostering an environment of diversity and inclusion for all.  We embrace our differences and celebrate our common humanity in advancing the need and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience; we strongly encourage candidates from underrepresented communities to apply.

openings at mentor

Digital Marketing & Design Associate 🎨

About:

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice, developing and delivering resources to mentoring programs nationwide, and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR developed and continuously supports 24 local Affiliates that provide regional, state, and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public, and nonprofit sectors to ensure that, through mentoring relationships, all youth have the support they need to succeed at home, school, and ultimately, work.

Commitment to Diversity:

MENTOR is committed to fostering an environment of diversity and inclusion for all.  We embrace our differences and celebrate our common humanity in advancing awareness of the need for and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience, we strongly encourage candidates from underrepresented communities to apply.

About the Position:

Reporting to the Director of Digital Marketing, the Digital Marketing & Design Associate is responsible for contributing to MENTOR’s overall marketing, communications, and grassroots advocacy strategies and implementing digital tactics to achieve organizational goals.  The Digital Marketing & Design Associate will work to optimize MENTOR’s website presence and digital experience to improve communication with its audiences. Qualified candidates will have experience in designing and creating website and digital content. We’re looking for an enthusiastic social change-maker to use innovative thinking, technical, and design skills to advance the public dialogue about youth mentoring.  This position is based in MENTOR’s national headquarters in Boston, MA.

Responsibilities:

Website & Brand Management

  • Manage MENTOR’s website with a solid understanding of responsive design
    • Create new webpages and digital content using WordPress
    • Maintain and consistently update content including graphics, videos, blog posts, press releases, etc.
    • Manage website maintenance and domain registration with external vendors
  • Implement strategies to monitor and increase website traffic
  • Serve as the expert on MENTOR’s Branding and Style Guides
    • Assist in ensuring that these guides are followed in all design-related projects, for MENTOR and our Affiliates

Graphic Design

  • Design engaging visuals for email, website, and social media, including but not limited to: infographics, overlays for photos and videos, header and profile image sets, etc.
  • Manage design deliverables such as National Mentoring Summit related design collateral, MENTOR research guides and toolkits, along with occasional document design and layouts
  • Collaborate with design vendors; monitoring projects and timelines to ensure successful execution and timely delivery

Email Marketing

  • Design, test, and send emails optimized for both desktop and mobile viewing
  • Manage and update email databases and distribution lists
  • Explore and lead MENTOR’s implementation of new email-related tools such as automation, testing, drip campaigns, etc.

Qualifications:

  • 2+ years of experience in graphic design and website management
  • Strong web management skills: Experience with WordPress, and HTML/CSS knowledge
  • Advanced proficiency with Adobe Creative Suite
  • Experience with email marketing software such as Campaign Monitor, Constant Contact, Mailchimp, etc.
  • Ability to prioritize multiple tasks and meet deadlines while being detail-oriented and committed to quality
  • Ability to design on-brand materials that will be used across all functions of the organization
  • Experience coordinating multiple stakeholders—including vendors—to ensure deliverables and deadlines are being met
  • Project management experience a plus
  • Passionate about MENTOR’s work and able to promote and communicate our mission and values to external and internal stakeholders
  • Bachelor’s or Associate’s degree preferred

Compensation and Benefits:

This is an outstanding opportunity to contribute to a highly effective nonprofit’s marketing and communications team.  Salary will be commensurate with experience.  Full benefits include health, dental, 403b, generous vacation, STD/LTD/Life Insurance, pretax transit/parking, and paid professional development.

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key asset.

How to Apply:

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply.

APPLY NOW

Program Director, NQMS

About:

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR has developed and supports a national network of local affiliates that provide regional, state and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public and nonprofit sectors to ensure that all youth have the support they need through mentoring relationships to succeed at home, school and, ultimately, work.

Commitment to Diversity:

MENTOR is committed to fostering an environment of diversity and inclusion for all. We embrace our differences and celebrate our common humanity in advancing awareness of the need for and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience, we strongly encourage candidates from underrepresented communities to apply.

About the Position:

MENTOR seeks a Program Director to play a critical role in ensuring the organization achieves its plans for growth in alignment with its mission, vision and values. This individual will be a key player in the development of quality systems, approaches and programming. Based in Boston, MA, and reporting to the Chief Program Officer, the Program Director will be responsible for shaping and leading the rollout of a National Quality Mentoring System (NQMS). A National Quality Mentoring System creates recognized standards and procedures for the operation of high quality mentoring programs. This effort represents a paradigm shifting initiative in measuring quality, creating standardized roadmaps for achieving excellence with hands-on capacity building, and ultimately driving investment and quality in mentoring.

Responsibilities:

National Quality Mentoring System

  • Oversee all aspects of the National Quality Mentoring System (NQMS) including developing and monitoring procedures and collaborating with our Affiliate network in implementation.
  • Lead and oversee the vision for the future of the NQMS including integrating the findings from a 5-year longitudinal study of the NQMS into future versions of the product.
  • Collaborate with the director of research and evaluation on the build out of the system to include the recent supplements to the Elements of Effective Practice for Mentoring as well as a consideration of other bodies of work related to education, informal mentoring and workforce development.
  • Research the relationship between NQMS and accreditation and make recommendations on next steps.
  • Support the build out of a potential national NQMS fee for service product line for programs outside of our Affiliate network.
  • Identify NQMS advisory board members and learning group members, and manage all aspects of the advisory board.
  • Maintain and update an Affiliate Toolkit, including badging, training schedule, promotional tools/recruitment, etc.
  • Work with online NQMS vendor (Civicore) to maintain and manage an online program that assesses a program’s readiness, and generates a custom work plan to help guide programs through the onboarding process.
  • Provide coaching and support to NQMS implementers and collaborate with the Network team to support capacity building in the area of quality.
  • Develop training plan for NQMS adopters and lead training or identify lead trainers to support the initiative.
  • Act as main point of contact for all QMS requests and questions; and attend regional meetings when necessary.

General Program Management

  • Manage NQMS grant, including tracking and reporting.
  • Participate in conferences and events to highlight and support MENTOR as a national partner on key initiatives.
  • Look for ways to broaden and expand NQMS.
  • Field general requests for information on program planning and implementation from the mentoring field.
  • Other NQMS-related and Program Team support activities as needed.

Qualifications:

  • 8+ years of professional work experience, preferably in youth development field
  • Experience managing or delivering quality systems preferred.
  • Commitment to diversity and inclusion with a focus on how cultural relevancy, critical mentoring and inclusivity fit in the development of quality mentoring systems.
  • Excellent written and verbal communication skills, meticulous attention to details.
  • Excellent presentation skills.
  • Demonstrated ability to collaborate with a diverse set of stakeholders, including internal cross-functional teams, external partners, vendors and contractors.
  • Thrives in a fast-paced, fluid environment with creative problem-solving and organizational skills for maximizing effectiveness and efficiency.
  • Ability to travel approximately 10% of the time to represent MENTOR at national conferences, trainings and partner meetings.
  • Fluency in Microsoft Excel, Word and PowerPoint required.

Compensation and Benefits:

This is an outstanding opportunity to contribute to a highly effective nonprofit’s program team. Salary will be commensurate with experience. Full benefits include health, dental, 403b, generous vacation, STD/LTD/Life Insurance, pretax transit/parking, and paid professional development.

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key asset.

 

How to Apply:

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply.

APPLY NOW

Director of Workforce Development

About:

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR has developed and supports a national network of local affiliates that provide regional, state and local leadership and infrastructure necessary to support the expansion of quality mentoring relationships. Together, we engage with the private, public and nonprofit sectors to ensure that all youth have the support they need through mentoring relationships to succeed at home, school and, ultimately, work.

Commitment to Diversity:

MENTOR is committed to fostering an environment of diversity and inclusion for all. We embrace our differences and celebrate our common humanity in advancing awareness of the need for and transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skill, perspective, and experience, we strongly encourage candidates from underrepresented communities to apply.

About the Position:

The Director of Workforce Development will support the advancement of MENTOR’s mission by inspiring workforce development entities to grow and deepen their adoption and integration of quality youth mentoring. The primary goal of this position is to positively influence workforce development systems and workplace culture through consulting with employers and others on the ways to be intentional in supporting youth in building the social capital needed to navigate and succeed in the world of work. Core activities include working directly with corporate partners, employers and workforce development entities to integrate mentoring into their goals and initiatives, conducting needs assessments with clients to determine most appropriate program and rollout, identifying resources needed to implement programmatic work and deliver high-quality training, collaborate with MENTOR Affiliates on program conceptualization and delivery, and other services to bolster corporations’ continued commitment to quality youth mentoring. Based in Boston, MA, and reporting to the Chief Program Officer, the Director of Workforce Development will play a leadership role on the program team and serve as a member of MENTOR’s management team.

Responsibilities:

Workforce Development

  • Build and maintain partnerships with identified companies and workforce development agencies to develop and maximize quality youth mentoring.
  • Strategize around opportunities for employees to become more engaged through mentoring.
  • Collaborate with MENTOR Affiliates in program concept and delivery in local areas where we have Affiliates.
  • Conduct design labs with corporate and workforce development clients to support them in determining needs and designing appropriate programs.
  • Design and monitor program plans and budgets for corporate clients.
  • Collaborate with MENTOR’s Director of Research and Evaluation to get fully up-to-date on research into employee engagement and mentoring.
  • Collaborate with Development and External Affairs teams to design programs that support MENTOR’s mission while providing value to corporations, including supporting the process to conceptualize, write, present and negotiate pitches, grants and proposals to potential partners that is appropriate for the client relationship.
  • Serve as a member of MENTOR’s Management Team to effectively implement overall organization goals, strategies and activities.

Coaching, Training and Technical Assistance

  • Coach corporate partners to develop quality mentoring programs and activities for employees or for community partners.
  • Coach MENTOR Affiliates to build relationships and accountability with corporate partners, including managing budgets, timelines and deliverables from corporate engagements.
  • Become the keeper and master trainer of the Connect|Focus|Grow training including delivering the training as needed and training others to deliver the training.
  • Maintain a list of master trainers that can be deployed to support work on the ground and monitor quality of training and technical assistance.
  • Facilitate and participate in partner meetings taking the lead on agenda development and follow-up.

Program Planning and Implementation

  • Collaborate with other program team members in the alignment of products, services and training/technical assistance implementation.
  • Partner with External Affairs team to create active communications plan including correspondence, media outreach and social media activations related to each corporate partnership.
  • Collaborate with MENTOR Affiliates to coordinate implementation of services.
  • Coordinate all internal and external resources to ensure partnerships are effectively executed and objectives are achieved, including facilitation of meetings, webinars, trainings and other technical assistance as required.
  • Manage budgets and revenue projections with finance and development teams with special attention to accurate revenue forecasting.

Qualifications:

  • 8+ years of progressive experiences in partnership management, corporate engagement or corporate social responsibility.
  • Knowledge of corporate or workforce development strategies around mentoring/youth development required.
  • Comfort and experience in delivering training and technical assistance to corporate partners and their employees.
  • Exceptional interpersonal skills, with the ability to develop productive working relationships across a wide variety of individuals and groups, both internally and externally.
  • Strong strategic thinking skills with an ability to use data to make decisions and translate strategy to action.
  • Strong written, communication and organizational skills, including a track record of balancing and prioritizing multiple partner priorities simultaneously.
  • Strong presentation, negotiation and liaison skills, demonstrated tact and diplomacy in difficult or sensitive situations.
  • Experience in managing corporate partnership budgets of at least $250,000.
  • Bachelor’s degree preferred.
  • Ability to travel up to 30% time

Compensation and Benefits:

This is an outstanding opportunity to contribute to a highly effective nonprofit’s program team. Salary will be commensurate with experience. Full benefits include health, dental, 403b, generous vacation, STD/LTD/Life Insurance, pretax transit/parking, and paid professional development.

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key asset.

How to Apply:

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply.

APPLY NOW

AFFILIATE POSITION OPENINGS

Mentoring Outreach Coordinator (United Way of Palm Beach County)

About:

MENTOR: The National Mentoring Partnership (MENTOR) is the unifying champion for expanding quality youth mentoring relationships in the United States. For more than 25 years, MENTOR has served the mentoring field by providing a public voice; developing and delivering resources to mentoring programs nationwide; and promoting quality for mentoring through evidence-based standards, innovative research and essential tools. MENTOR works with a national network of twenty-four affiliates, the federal government, national foundations, researchers, the private sector, and the media to enhance the quality and quantity of mentoring relationships for young people nationwide to provide pathways to successful adulthood.

United Way of Palm Beach County is MENTOR’s Florida Affiliate.  The main purpose of this position is to assist with the activities of the Mentoring Initiative committed to the advancement of quality mentoring programs within Palm Beach County and south Florida area for youth.

Responsibilities:

  • Develop the appropriate networks of stakeholders within the community in order to develop relationships necessary to collaboratively identify and develop recruitment strategies to overcome barriers to effective mentor recruitment within targeted geographic regions and among demographically diverse populations
  • Establish and maintain databases and appropriate documentation to help inform the development of appropriate strategies and program implementation
  • Work closely with Senior Director of Mentoring Initiative to ensure grant compliance for all subgrantee contracts and collect/compile all required reporting data on a quarterly basis
  • Develop written documents as needed as it relates to marketing, recruitment, grants, and/or other related areas as well as social media materials. Work closely with UWPBC Marketing to coordinate an ongoing community-wide public relations and mentor recruitment campaign and develop tools and resources for effective recruitment of targeted populations of mentors in identified communities, designed for partnership program use
  • Identify informal mentoring programs within targeted geographic regions, and develop a networking forum to share best practices
  • Work closely with Senior Director of Mentoring Initiative and Training Coordinator to identify training needs of the mentoring network and/or programs looking to gain entrance into the network
  • Provide technical assistance and training for mentor program professional staff, to share best practices and lessons learned
  • Identify Technical Assistance Providers that could help with targeted technical assistance at a local and state wide level
  • Act as liaison among child and family service agencies to coordinate and assess mentors/mentees related needs and facilitate cross-agency referrals
  • Respond promptly to community inquiries on mentoring programs and support families in identifying mentoring opportunities for their young person(s).
  • Respond promptly to volunteer inquiries and refer volunteers to appropriate mentoring agencies within the Mentor Center network
  • Work closely with the Palm Beach County Youth Services Division to host My Brother’s Keeper recruitment events for mentors and mentoring programs
  • Volunteer Opportunities – working in conjunction with United Way’s volunteer department on opportunities for mentor/mentee participation
  • Assist with the United Way of Palm Beach County’s disaster response efforts
  • Performs other duties and assumes other responsibilities as assigned

Standards:

  • Ability to provide superior customer service to agencies, volunteers, staff and community members
  • Ability to prioritize and manage multiple tasks simultaneously, implementing and completing projects within stated timelines
  • Demonstrate initiative in following through independently with projects and tasks
  • Demonstrate support of organizational objectives/initiatives, assisting as needed
  • Demonstrate creative problem solving
  • Demonstrate commitment to personal and organizational development

Core Competencies:

  • Client Focus
  • Information Gathering and Processing
  • Initiative
  • Organizational Awareness
  • Results Management

Education & Experience:

  • Bachelor’s degree in Human Services, Social Science or closely related field
  • A minimum of three years experience in program development, project management (preferred)
  • Experience working with volunteers
  • Experience with Microsoft Office, data collection/analysis, and social media (preferred)

Physical Requirements:

  • Some off-site travel visiting agencies and meetings throughout the community
  • Reliable transportation
  • Ability to perform the above responsibilities

How to Apply:

Interested applications should email their cover letter and resume to:  hr@unitedwaypbc.org  by May 21 and reference code 1UW5A2019.